APP VEP STUDIO
Privacy Policy
This Privacy Policy explains how the Invoice Estimate Maker-9Bill mobile application (the "Application"), provided by SUNIL ("Service Provider", "we", "us") of Raipur, Chhattisgarh, India, handles information. It should be read together with our Terms & Conditions and End User License Agreement.
1. Summary
- The Application works offline. Your business data stays on your device.
- We do not host, collect, sell, or have access to your invoices, estimates, customer details, or staff details.
- We do not use advertising, analytics, or cross-app tracking tools.
- We do not ask you to create an account, and we do not collect your name or email address through the Application.
- Subscriptions are handled by Apple and RevenueCat.
2. Data Stored on Your Device
Records you create in the Application, such as invoices, estimates, customer and staff details, items, tax settings, business details, and any logo or image you add, are stored locally on your device. This data is not sent to us or to any server we operate, and we cannot view, recover, or delete it for you.
You control this data. You can delete it inside the Application or by deleting the Application. The Import/Export feature lets you create backups and move data between devices. Files you export or share (for example, a PDF invoice sent through the iOS share sheet) go to the location or app you choose, and are then governed by that destination's own privacy practices. You are responsible for backing up your data.
If your device is backed up by Apple (for example, iCloud Backup), the Application's local data may be included in that backup according to your device settings and Apple's terms. We do not control or access those backups.
3. Information Processed for Subscriptions
The Application offers auto-renewable subscriptions. Payments are processed by Apple; we do not receive your payment card details or Apple ID credentials.
To confirm which features you are entitled to, we use RevenueCat as a subscription management service. RevenueCat may receive and process limited information, such as:
- An anonymous app user identifier generated by RevenueCat
- Purchase and subscription details (product, purchase date, expiry, renewal and trial status, and App Store receipt data)
- Technical information sent with requests, such as IP address, device type, operating system version, app version, and country or storefront
We use this information only to provide, verify, and support your subscription and to prevent misuse. RevenueCat processes this data on our behalf and under its own privacy policy. This information is not linked to the business data stored on your device.
4. Information We Do Not Collect
We do not collect your contacts, location, advertising identifier, browsing history, or the content of your invoices and records. We do not use third-party advertising, analytics, or crash-reporting tools in the Application. If this changes in a future version, we will update this Policy and the App Store privacy information before the change takes effect.
5. How We Use Information
The limited subscription information described above is used to:
- Verify and restore your purchases and unlock premium features
- Provide customer support if you contact us
- Comply with legal obligations and protect against fraud or abuse
We do not use this information for advertising or profiling, and we do not send marketing messages through the Application.
6. Sharing of Information
We do not sell your personal information and we do not "share" it for cross-context behavioral advertising. We disclose information only to:
- Apple, which processes purchases and subscriptions
- RevenueCat, which manages subscription status, as described above
- Authorities or other parties where required by law, or where reasonably necessary to protect rights, safety, or to investigate fraud
7. Support Communications
If you email us at the address below, we will receive your email address and the content of your message and will use it only to respond to you and resolve your request. We keep support emails for as long as needed to handle the request and for a reasonable period afterwards for record-keeping, unless the law requires longer.
8. Data Retention
- Data on your device: kept until you delete it or delete the Application. We do not hold a copy.
- Subscription data held by RevenueCat and Apple: retained according to their own policies and as needed to maintain your purchase history and meet legal and tax obligations.
- Support emails: retained as described in Section 7.
9. International Data Transfers
RevenueCat and Apple may process subscription-related data on servers outside India and outside your country of residence, including in the United States. Where applicable law requires safeguards for such transfers, we rely on the safeguards offered by those providers, such as standard contractual clauses or equivalent mechanisms.
10. Security
Because your business data is stored on your device, its security depends largely on your device. Please use a passcode or biometric lock, keep iOS up to date, and protect your backup files. We rely on Apple and RevenueCat to use reasonable security measures for the subscription data they process. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.
11. Your Rights and Choices
Depending on where you live, you may have rights over personal data we hold about you, such as the right to access, correct, delete, or obtain a copy of it, to withdraw consent, to object to or restrict processing, and to complain to a data protection authority. To exercise these rights, contact us at support.appvep.studio@gmail.com. We will respond within a reasonable time and in any case within the period required by law (generally within 30 days).
Because we do not hold your on-device business data, you can access, export, or delete it yourself in the Application. For subscription data, we may need to ask RevenueCat to act on your request. You can also manage or cancel your subscription in your Apple ID settings. You can limit data sent from your device by uninstalling the Application, which stops further communication with RevenueCat; it does not cancel your subscription or delete data already held by Apple or RevenueCat.
12. India: Digital Personal Data Protection Act, 2023
If you are in India, we process personal data (limited to subscription-related technical data and any information you send us in support emails) for the purposes described in this Policy, based on your consent given when you use the Application and purchase a subscription, or for other uses permitted by law. You may withdraw consent, request access, correction, or erasure, and seek grievance redressal by contacting the grievance contact in Section 17. If you are not satisfied with our response, you may approach the Data Protection Board of India as provided by law.
13. European Economic Area, United Kingdom, and Similar Regions
If the GDPR or UK GDPR applies to you, our legal bases for processing are performance of our contract with you (providing the subscription and features you purchased), our legitimate interests (preventing fraud, securing and supporting the Application), compliance with legal obligations, and consent where we ask for it. You have the rights listed in Section 11, including the right to lodge a complaint with your local supervisory authority.
14. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to know what personal information we collect, use, and disclose, to request deletion or correction of it, to opt out of the sale or sharing of personal information, and to non-discrimination for exercising these rights. We do not sell or share personal information. To make a request, contact us at the email address in Section 17. We may need to verify your identity before acting on a request.
15. Children
The Application is intended for adults aged 18 or older (or the age of majority in your country, if higher) and is not directed at children. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
16. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date, and we will give additional notice of material changes where required by law. Continued use of the Application after the effective date means you accept the updated Policy. Previous versions are available on request.
17. Contact and Grievance Officer
For questions, requests, complaints, or grievances about this Policy or your data, contact:
SUNIL
Raipur, Chhattisgarh, India
Email: support.appvep.studio@gmail.com